All too often companies confuse branding with logo design or vice versa. The difference is quite blurry and depends on the context of usage. In this article I will try and clear up the difference between branding and logo design. To a certain extent both are mutually inclusive. Usually you can not have one with out the other. But the keyword here is “usually”.
What is a logo design?
A logo design is a graphic mark or emblem commonly used by commercial enterprises, organizations and even individuals to aid and promote instant public recognition. Logos are either purely graphic (symbols/icons) or are composed of the name of the organization (a logotype or wordmark) (Ref: Wikipedia). Every company should and usually do have a company logo design – even if it is just the name of the company in plain text.
Branding on the other hand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another. If the consumer (whether it’s a business, a buyer, a voter or a donor) doesn’t pay a premium, make a selection or spread the word, then no brand value exists for that consumer. (Ref: Seth’s Blog)
When companies are starting out, it is essential to have a logo design that has a deeper meaning and significance than being just a pretty graphic. Since a logo is the most visible aspect of a company, it is only logical that you try and communicate a message through it. For this to happen, a company must understand and decide the type of brand it is going to be. How does it want to be perceived by it’s target audience and the world in general? What kind of experience does it want it’s customer to have when they come in contact with it? Why should it’s potential customers chose it over it’s competitors?
All these and other questions are critical to how your logo design would look and what message it would broadcast. This does not mean that you try and overload your logo with a complex story or multiple messages. Doing so would actually weaken the logo and confuse the audience. It is very essential to distill one core message and then try and instill that into your logo design.
Utilizing your logo, corporate colors and consistent fonts in your marketing constitutes the first step in the branding process. The tone of your marketing messages, the story that you tell the world about your company, it’s origins and what your company stands for are the next stages of branding.
What is a brand?
Branding is one of the hottest topics in the business world. Many articles focus on the importance of having a strong brand, but few consider exactly what a brand means to the customer. A brand is much more than a logo or the decorations of your location—although these are indeed fundamental parts of a brand. A brand, in its most basic form, is a promise.
What kinds of promises does a strong brand make? First, there is a promise of product quality. Whether you are offering services or more tangible goods, you are promising a certain type of product. If you are running an upscale boutique, people will be expecting a very different type of product than if your brand focuses on low cost. If your logo is fun and playful, you will be attracting a target audience that has little interest in the modern and sleek. Whatever qualities your brand promises, it is crucial that you deliver them.
A second and more powerful promise that your brand makes is emotion. People who view your logo and other marketing techniques expect to feel a certain way when they interact with your business. If you are promising a relaxing, soothing experience, this will translate into a different type of store and service than if you are offering a rowdy good time. This promise absolutely cannot be broken without placing your business in jeopardy. Modern customers may be willing to overlook other discrepancies, but you must deliver the emotional experience that they are seeking.
How do you make this promise? First, you make promises with your logo. Shapes and colours both invoke powerful emotions in people. Images also can be an important part of showing people what to expect from your establishment, both the image itself and the way it is oriented with the rest of your logo. Fonts can communicate information about your style and products, whether modern and sleek or old fashioned and classic. If you and your logo designer use these key aspects well, people will walk into your establishment with an expectation that is similar to what you are delivering.
Another way that you make promises is with your style of advertising. Again, much of this promise is made on a very subconscious level that is nonetheless effective. Your advertising both in method and in content should tie in to your logo and your brand. This will create a cohesive experience in which customers receive exactly what they expect. This can only bolster your image, because these customers will walk away pleased with their experience. If, on the other hand, your logo promises a very different type of business than that which you are running, the customer will leave disappointed. Unfortunately, most people are far more likely to share negative experiences than positive ones, which can destroy the business that you are working to build.
So, to answer the question we began with, your logo is your promise to the customer of exactly what you are offering. No one likes to be deceived, so be sure your logo design and all other aspects of your brand are a good fit for your business and your products.
Core Elements of a Brand
Most people often think that a brand is just your logo design. Unfortunately, that is far from the truth. Design firms and marketing experts have come to simply branding to mean the “promotion of your logo” or “your corporate colors” on all your marketing collateral.
But, a brand defines the firm that will deliver and stand behind the products or service that the customer will buy and use. It is an amalgamation of various aspects of a company that are brought together cohesively and called a “brand”.So what are these “aspects of a company” that form a brand?
The people of a company provide the basis for the corporate brand image. They should be engaged, interested in their customers, responsive and competent. This will foster greater respect and brand loyalty over the long run. Ultimately, people define a brand.
Value And Priorities
The values, proprieties and the company philosophy are the very essence of a company. What ideals does the company hold up? What will not be compromised, no matter what? Some companies have a cost-driven culture that supports a value position in the market place. Others place priority on delivering a prestige customer experience. Innovation, quality, and customer concern and 3 values and priorities that are worth highlighting because they are so frequently seen as drivers of corporate brands.
Products And Services
A brand is also defined by the quality of it’s products or services. Is your product high in quality? Is your service fast and dependable? Being fast, responsive and dependable enhance the brand and create brand loyalty. Companies spend millions on advertising and marketing. But some companies fail to tackle some basic fundamental issues such as customer service and value for money.
A company’s logo and corporate identity also enhance the brand and complete it. The logo, the colors used, the marketing messages in their promotions all act to create the brand image. These corporate identity elements should reinforce the company’s values and priorities. They must be aligned to the kind of products or service the company delivers. Then only do you have a brand that benefits the company.